Terms & Conditions

PART OF THE FAMILY

At Obbi we truly believe that you are part of our family and we want make sure you’re always happy. So, in addition to the standard two years warranty on all our clothing, we also know that crashes do occur sometimes and therefore, we offer you a 50 % discount on your next purchase in case a crash tear your limited Obbi clothing. Anything to make you happy.

All our products are made in Napoli. We use eco-friendly products and partners that believe in what we do, and in the way we do things. We care about the planet and we are trying to avoid extra plastic packaging in all our shipments and packages. It’s our hope that we can come down to using zero plastic at all next year.

YOUR INFORMATION

Your personal information submitted to Obbi is governed by the company. This means your details will not be divulged to third parties and we will not send you promotional information, by email or post, unless you agree to it. When you register your name and email address you agree to be governed by Obbi’s terms and conditions.

FREE SHIPPING ON ALL ORDERS

Shipping times begin 3-8 working days after the order is placed. You will receive an email containing your Tracking Number once your package has been shipped. Visit ‘My Order’ to check the up-to-date status of your order. You will receive a confirmation email to the email address used for the registration. The email contains all the details of your order, so please ensure to use a valid and correct email address.

We only cover the shipping costs, not duties, taxes or other import charges levied by the importing country.

You can reach our customer service at the following email address: iam@obbi.cc

If you want to return an item, we will give you all the instructions needed and a prepaid courier return label. Remember, all returns must be made within 30 days from the delivery date. The product must be in the same condition as when received – and never used. Please send an email to iam@obbi.cc with “Return” and your Order Number in the subject line, along with your name in the email text.

MAINTENANCE

Obbi maintenance and care are essential for a long life garments. Here some tips:

  • Do not pull the fabric and seams abruptly.
  • Wear the garments gently as usual.
  • Wash immediately after use, following the instructions on the label inside the clothing.
  • If not possible to wash with detergent, rinse the clothing with plenty of cold water.
  • Avoid drying by exposing directly to sunlight.

WASHING

To keep the colors and quality intact, follow these instructions for washing your Obbi clothing:

  • Wash separately from other clothing or accessories to prevent friction or abrasion.
  • Wash the clothing inside-out.
  • Hand wash (max 30°c).
  • All detergent must be liquid.
  • Do not use bleach or softeners.
  • Do not dry clean.
  • Do not iron.
  • Do not soak, rub or squeeze to remove excess water. Instead, just compress the clothing in your hands.
  • Dry the clothing flat or hang it, away from sunlight. Do not spin it.

 

Enjoy wearing your Obbi clothing on your next ride on the bike and feel free to contact me directly at any point at sl@obbi.cc – I’m Saverio, the founder of Obbi.

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